• Who
do I contact regarding utility services?
Water, Sewer, and Storm Drain
City of Poulsbo New Service and Billing - 360-697-8232
Public Works - 360-779-4078
Garbage and Recycling
City of Poulsbo New Service and Billing - 360-697-8232
Public Works - 360-779-4078
Commercial Recycling
Bainbridge Disposal - 800-531-1918
Yard Waste Recycling
Bainbridge Disposal - 800-531-1918
Cable
Comcast - 877-824-2288
Electricity
Puget Sound Energy - 888-225-5773
Natural Gas
Cascade Natural Gas - 360-373-1403
• I have a question about my bill.
For questions about bills, rates and consumption, please
contact Utility
Billing at 360-697-8232, Monday through
Friday 9:00 am to 5:00 pm • Who
do I contact to report that a street light is out?
All street lights are serviced by Puget Sound Energy. You
can report it directly to www.Intolight.com or you can call 1-800-321-4123 and let
them know which light is out. It is very helpful if you
report the 12-digit number that is on the pole. • Who
do I contact about a traffic signal outage?
If the traffic signal is located within the city limits,
please contact Public
Works, 360-779-4078.
Highway 305 traffic signal timing or outages, please call Department of Transportation (DOT) at 360-357-2616.
• How do I report pot holes?
Pot holes within the City of Poulsbo may be reported to Public Works 360-779-4078. If calling after normal business
hours please leave a message and provide the direction
(east bound, west bound, etc.), address of location and
the nearest cross street. Information will be forwarded
to the Public Works crew.
Reminder - The City does not
maintain or pave private roads. • Is my drinking water treated?
Is my drinking water treated?
The City's water sources are treated with chlorine as required
for disinfection purposes and fluoride is added. view Water FAQs
• I have discolored water.
Call Public Works at 360-779-4078 for information or follow
the simple steps below if you discover discolored water
in your home.
Discolored water is the result of the minerals and iron
in the mains being stirred up from high flow situations,
which may occur while performing maintenance, during fire
fighting or excessive water usage due to warm weather.
The discolored water is SAFE as it is continually checked
and tested.
Whenever you have discolored water, you should not use
any hot water. You need to wait until you get the cold
water clear first.
Use an outside hose bib or cold water faucet in the bathtub and let the water
run for a minute or two, no longer.
Then you should do the same thing to each individual cold water faucet inside
your home.
When you have followed the steps above your water should be clear.
• I need to shut off my water.
Your water meter belongs to the City of Poulsbo. If you turn off the meter on
your own and cause damage, you may be held liable for damage costs. Please contact Public Works, 360-779- 4078 if you need your water shut off to do repairs. The
City will provide this service free of charge during normal business hours. • What do I do if my garbage
was missed
|
Finance 
