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Finance Department

Utility Billing

The City of Poulsbo services water, sewer, solid waste (garbage) and storm drainage within the city limits. Rates are comprised of fixed charges and commodity charges. It is important to note that rates will fluctuate, particularly in the summer months, due to increased outdoor water use. If you need to begin a service or have recently moved into the City, please call the Finance Department at (360) 394-9881. Listed below is information about rates, billing, policies and other services such as dumpsters and irrigation.
Residential Water Rates

Monthly rates for residences with a 3/4″ meter are as follows:

Base rate per unit: $14.62 (inside city limits)
$21.93 (outside city limits)

Plus:
Commodity charge of:

Winter rate: November to May

(inside city limits) $2.05 per 100 cubic feet
(outside city limits) $2.60 per 100 cubic feet

Summer rate: June to October

(inside city limits)
001-1000 cu ft* $2.05 per 100 cubic feet
1001 & Over cu ft $3.19 per 100 cubic feet

(outside city limits) $3.81 per 100 cubic feet
* cu ft = cubic feet; 100 cubic feet = 748.5 gallons

Reduced Rates:

The City does have a program for reduced water/sewer rates for “Low Income Senior Citizens and/or Disabled Citizens.” If you think you may qualify, please contact Utility Billing at (360) 394-9724.

Residential Wastewater (Sewer) Rates

Poulsbo’s sewage is pumped under Liberty Bay to the Kitsap County Treatment Plant at Brownsville.

Monthly rates are as follows:

Base rate per unit: $49.22 (inside city limits)
$73.43 (outside city limits)

Base charge includes 400 cubic feet of water flow

Plus:

Winter rate: November to May

(inside city limits) $6.46 per 100 cubic feet of
water flow over the base

(outside city limits) $9.62 per 100 cubic feet of
water flow over the base

Summer rate: June to October

Rates are the same per 100 cubic feet as winter with the cubic feet calculated on the average water flow of the previous seven months. See “Seasonal Averaging” below.

NOTE: Sewer Penalty
A monthly penalty charge of $42.85 shall be assessed to properties:
• located within 200 feet of the City sewer system; and
• not connected to the system

• Fee may be waived if septic meets State Health Requirements

Seasonal Averaging

The sewer (wastewater) portion of your utility bill is based on the amount of gallons of metered water used. However, for all residential accounts the City takes into consideration that in the summer months there could be additional irrigation that won’t flow into the City’s sewer system. This consideration is called “seasonal averaging”.

It works in the following way: The City takes the winter season’s (November to May) monthly average of water usage and this “seasonal averaging” is used to calculate the sewer portion of your bill from June to October each year.

Please remember that you are still billed for all actual water usage.

Stormwater

(inside city limits only)

The city maintains an extensive storm drain system. The maintenance cost for this system is shared by each City residence and business. For residential accounts, the monthly rate is $16.99 per month.

Vacation Rates
If your property is connected to the City’s water system, you may elect to have the Public Works Department lock off your meter while your home is temporarily vacant. The Water, Sewer and Garbage charges will be suspended. Monthly charges will continue for Storm Water Service. There is a $20 turn on/off fee.
Commercial Water

Base Rate per unit for commercial accounts:

Meter Size Monthly Charge
3/4-inch $15.58
1-inch $34.97
1 1/2-inch $66.97
2-inch $106.11
3-inch $216.77
4-inch $333.90
6-inch $657.52
8-inch $1,045.38

Plus:
Consumption rate of:

Winter rate: November to May

$1.72 per 100 cubic feet

Summer rate: June to October

$2.60 per 100 cubic feet

Multi-Family Water
Meter Size Monthly Charge
3/4-inch $15.02
1-inch $33.60
1 ½-inch $64.21
2-inch $101.71
3-inch $208.03
4-inch $320.17
6-inch $630.14
8-inch $1,001.56

Plus:
Consumption rate of:

Winter rate: November to May

$1.72 per 100 cubic feet

Summer rate: June to October

$2.60 per 100 cubic feet

Commercial Stormwater (inside city limits only)

(inside city limits only)

The City maintains an extensive storm drain system. The maintenance costs for this system are shared by each City residence and business. The monthly rate is $16.99 per each impervious surface unit (ISU). 3,000 square feet of an impervious area shall be equal to one impervious surface unit.

Commercial Wastewater (Sewer)

Poulsbo does not operate a sewage treatment plant. Sewage is pumped under Liberty Bay to the treatment plant at Brownsville, which is operated by Kitsap County.

Base Rate per unit for commercial accounts:

Meter Size Monthly Charge
3/4-inch $52.11
1-inch $79.22
1 ½-inch $123.65
2-inch $178.69
3-inch $340.00
4-inch $504.32
6-inch $956.95
8-inch $1,499.03

Plus:
Consumption rate of:

$7.17 per 100 cu ft of water more than 400 cu ft.

Base charge shall include 400 cubic feet of consumption.

NOTE: Sewer Penalty
Failure to physically hook up to the city sewer system when service is within two hundred feet of the property line and when service is available to the owner shall result in a monthly charge of $42.85.

Bulk Transport
The bulk transport rate is established as $245.25 per 1000 gallons. Call Public Works for Details.
Customer Billing
Charges for all services are billed to the property owner at the end of each month of service. The property owner may request the billing be mailed in care of a tenant by completing a Utility Billing Authorization Form.

Solid Waste/Dumpster Rates (Residential and Commercial)

Solid Waste Rates

(inside city limits only)

The City operates its own garbage service. Customers can choose either 64 gallon, 32 gallon, 20 gallon, or 10 gallon can size service. Customers provide their own 20 gallon or 10 gallon cans. The City will provide 64 & 32 gallon cans. Customers with their own 10 or 20 gallon cans must be sure it is a suitable container with a lid (NO ATTACHED LIDS).

  • Can must be curbside by 7:00 am
  • Garbage should be tied off inside can
  • 64 & 32 gallon cans must be supplied by City
  • 20 & 10 gallon cans must be supplied by resident
Monthly rates based on number and size of cans
# of Cans
64 Gallon Size
32 Gallon Size
20 Gallon Size
10 Gallon Size
1
$37.42
$18.70
$12.47
$9.35
2
$77.33
$39.92
$27.42
N/A
3
$114.75
$58.62
$39.92
N/A


If you decide to provide a 20 gallon can, Public Works will mail a brass tag with an identification number. A 10 gallon can doesn’t need a brass tag.

If you occasionally have extra garbage, prepaid tags can be purchased at City Hall for $9.07, one tag per can, box or bag. Untagged extra garbage will not be collected.

GARBAGE IS PICKED UP WEEKLY, INCLUDING HOLIDAYS

Dumpster Service

You may choose to apply for regular dumpster service for your solid waste.

1 PU/WK
2 PU/WK
3 PU/WK
Biweekly PU
2.0 Yard
$130.39
$280.61
$430.27
$59.25
4.0 Yard
$223.81
$447.61
$671.43
$111.90
6.0 Yard
$266.72
$533.41
$800.12
$133.36
8.0 Yard
$309.60
$619.22
$928.83
$154.80
Commercial Recycling
Bainbridge Island Disposal provides a recycling program directly to our commercial customers. Call them direct for questions regarding business needs. (800) 531-1918.
Temporary Dumpsters

For temporary dumpster rentals please contact our Public Works Department.
For rates click here.

Neighborhood Residential Cleanup Program

The neighborhood cleanup program is designed to allow the Citizens of Poulsbo, on an annual basis to remove unwanted debris and waste from their properties in order to improve the public health and safety of the community, and to improve the aesthetics and quality of life enjoyed by the community and its citizens.

The City of Poulsbo neighborhood cleanup program is available and limited to those residential customers receiving utility service from the City of Poulsbo’s Solid waste Utility.

Neighborhood Residential Cleanup Program Application (PDF).

Irrigation Rates

View the current “Irrigation Rates” by visiting the Finance Forms and Resources page

Irrigation Accounts
Meter Size Monthly Charge
3/4-inch $12.13
1-inch $26.36
1 1/2-inch $57.16
2-inch $78.56
3-inch $161.68
4-inch $247.76
6-inch $485.31
8-inch $769.86

Plus:
Consumption rate of:

Winter rate: November to May

$1.72 per 100 cubic feet

Summer rate: June to October

$2.60 per 100 cubic feet

100 cubic feet = 748.5 gallons

Irrigation During Fall & Winter Months
Customers with irrigation accounts may choose to lock off irrigation meters after the summer months. There is a $20.00 lock off/on fee. All irrigation services require a double check valve backflow preventer to protect public health. The valve requires an annual inspection. Please contact Public Works for more information.

Low-Income Senior and Low-Income Disabled Rates

Click here for a copy of the Low Income Utilities Flier (PDF)

Low-Income Senior and Low-Income Disabled Rates
Senior and disabled citizens may be eligible to receive a reduction of their water and sewer rates if they meet established income requirements. Download the Application for Senior/Disabled Citizen Rate Discount or contact Utility Billing at (360) 394-9724 for more information.

Pay Your Bill

Bill Payment Options
Utility Accounts are billed monthly and are due on the 20th day of every month.

In Person:
You may pay in person at Poulsbo City Hall with the 3rd Floor Cashier during City Hall Hours: Monday – Friday (8:00am – 4:30pm) excluding holidays

Drop Box:
You may drop off your payment either in the drive-up drop box located on 3rd Avenue or the walk-up drop box located at the top of the stairs just outside of the main entrance to City Hall located off of Moe Street. These boxes are checked daily for payments.

Phone:
You may call directly to the Finance Department at (360) 394-9881 during City Hall Hours: Monday – Friday (8:00am – 4:30pm) excluding holidays
**Note there is a $3.00 processing fee for any payments processed over the phone

Online:
You may make your payment on-line by accessing this link:
City of Poulsbo Online Utility Bill Payment

Mail:
You may mail your payment to:
City of Poulsbo – Cashier
200 NE Moe St
Poulsbo, WA 98370

Automatic Withdrawal:
You may sign up to have your payment automatically deducted from your bank account every month. Follow this link for more information: Automatic Utility Bill Payments